NoTraffic Service Portal

Service requests, streamlined.

Submit and track hardware returns, platform configuration, and support requests in one place. Pick a request type below to get started—most take just a few minutes.

Guided, dynamic formsRouted to the right teamTracked end-to-end

What can we help you with?

Choose a request type to open its form.

Installation Request

Schedule & provision an install

Submit an installation, including per-intersection equipment serials, phasing, and detector channel details.

~8 minStart

SaaS Configuration

Activate NoTraffic products

Request activation of NoTraffic SaaS products and provide the controller networking details we need to connect.

~5 minStart

On-site Support

Request a product specialist

Request a NoTraffic product specialist on site. We require at least two weeks' notice.

~5 minStart

RMA Request

Return a failed device

Report a failed Nexus, SPU, or Sensor and start a return. We'll follow up with return details.

~4 minStart

Support Request

General help & troubleshooting

Get help with a live NoTraffic deployment — troubleshooting, updates/resets, sensor aiming, and general support.

~4 minStart

How it works

Pick a request type

Select the card that matches what you need—installation, SaaS config, on-site support, or an RMA.

Fill the guided form

Each form asks only for what's relevant, with smart fields and clear guidance.

We take it from here

Your request lands in the service team's dashboard and is routed to the right owner.